KYC policy

Know Your Customer (KYC) Policy
Protecting Our Traders & Combating Financial Fraud
At Finio24.com, compliance with international KYC (Know Your Customer) regulations is our top priority. Our KYC policy is designed to prevent identity theft, money laundering, financial fraud, and the financing of terrorist activities.

We take this commitment very seriously and have implemented strict procedures to ensure that every customer’s identity is verified before any financial transactions can be carried out on our platform.

Our Approach to Financial Security

Finio24.com maintains a zero-tolerance policy towards any type of financial fraud. Any suspicious activity is fully investigated, documented, and reported. Affected accounts are immediately closed, and any existing funds are frozen.

Important Notice

To protect customer data and ensure transaction integrity, Finio24.com requires all customers to complete the verification process. Without this, withdrawal requests cannot be processed.

Required Documents

When depositing funds into your Finio24.com trading account, the following documents are required:

A valid copy of your passport or official identification card with signature

A copy of the payment card used (front showing the last 4 digits, back showing the CVV code covered)

A recent utility bill showing your full name and home address

A signed summary of your online transaction history

When Do the Documents Need to Be Submitted?

The required verification documents must be submitted before requesting a withdrawal.

In certain cases, Finio24.com may also request these documents before approving deposits, trading activities, or other account actions.

If the documents are not submitted, withdrawal requests will be canceled and the funds will be returned to your trading account. In such cases, you will be notified via your account’s internal messaging system.

How to Submit Your Documents

Scan or photograph your documents in high resolution. Save the files in JPEG format with minimal compression and then send them to:

support@finiomarkets24.com

Data Security Guarantee

Finio24.com treats all customer documents with the utmost confidentiality. All submitted documents are fully encrypted and protected with state-of-the-art security protocols – at every step of the verification process.